Site Manager

Role: Site Manager - Dumfries

Department: Transport / Operations

Business: The NWH Group

Salary: Negotiable based on experience + Bonus

Job Description:

Are you an experienced Site Manager, preferably in the waste management industry, and you are looking to take your next career steps? Are you a charismatic leader with exceptional people management skills? Are you brilliant at all the usual 'Site Manager’ stuff but yearn for something just a little bit different? Do you want to be part of a family-run business that values its team members as family? If the answer is yes, then we need you!

An exciting role has just opened for a Site Manager at our Dumfries depot. This role's main purpose is to ensure the safe, compliant, and efficient operation of transport and site operations within The NWH Group. Leading a team of HGV Drivers and managing site personnel, you will play a critical role in putting customers first, inspiring team members, and ensuring operational excellence.

In a dynamic environment where no two days are the same, your decision-making, planning, and organisational skills are vital. As a family-run business, NWH values its team members, and you are essential in motivating, coaching, and challenging them to reach their full potential.

Your leadership framework of empathy, collaboration, resilience, and responsiveness will provide a solid foundation for delivering your role to the highest standards. Acting as a proud ambassador of the NWH Group values, you will always demonstrate and inspire others to uphold these values.


Main Job Activities

Shared Responsibilities

·         Customer Orders: Handling customer orders face-to-face and via telephone, recording them on bespoke software systems.

·         Driver Coordination: Communicating and allocating work with drivers as cost-effectively and efficiently as possible.

·         Logistics Support: Assisting other transport team leaders with vehicle and driver logistics.

·         Invoicing: Liaising with the accounts department to ensure accurate invoicing of all work.

·         Health & Safety: Enforcing Health and Safety requirements with drivers and ensuring compliance with site safety protocols.

·         Driver Hours: Ensuring drivers' hours are correct and updated to the wage administrator on time.

·         Site Safety: Maintaining a high level of safe working across the site and ensuring the site traffic plan is up to date.

·         SEPA Compliance: Maintaining the SEPA site operating plan and completing SEPA returns.

·         Weighbridge Cover: Providing weighbridge cover when required.

·         Housekeeping: Ensuring good general daily housekeeping of the site.

Sole Responsibilities

·         Return to Work: Completing return-to-work interviews in a timely manner, with applicable next steps.

·         Driver Management: Managing relevant drivers and promoting teamwork between drivers and management staff.

·         Idea Sharing: Encouraging new ideas and best practices among colleagues.

·         Team Building: Building a strong team spirit and network of relationships beyond the transport department.

·         Behaviour Management: Challenging unacceptable behaviour and coaching drivers on resolving issues professionally.

·         Training & Compliance: Training and enforcing Health & Safety, PPE, legislation, tachograph legislation, and paperwork compliance with drivers.

·         Records Maintenance: Recording drivers’ sickness, holidays, and wage queries; investigating drivers’ accidents.

·         Driver Appraisals: Reviewing drivers' effectiveness and abilities, conducting regular check-ins and appraisals with new starters and existing drivers.

·         Performance Reviews: Ensuring performance appraisals are completed with each driver every six months.

·         Talent Identification: Actively seeking new talent within the organization to help NWH grow.

·         Inclusive Culture: Supporting a welcoming and inclusive culture where everyone feels valued.

·         Site Operations: Managing and monitoring the performance of all yellow plants on site, ensuring compliance with maintenance and repair schedules.

·         Daily Reporting: Producing daily reports with details of plant start and end times and tonnage produced.

·         Improvement Programs: Developing, maintaining, and executing a site improvement program with the processing manager.

·         Resource Management: Monitoring and minimizing electricity, fuel, and water usage.

·         Site Security: Ensuring machinery and cabins are locked at end of shifts.

·         Breakdown Reporting: Reporting breakdowns to the line manager as per the site escalation process.

·         Downtime Monitoring: Monitoring completion of downtime recording and maintenance adherence.

·         Health & Safety Policies: Implementing and overseeing company Health & Safety policies and procedures.

·         Staff Management: Effectively managing site personnel, including regular staff appraisals, and managing absences.

·         Budget Compliance: Ensuring weekly budgets are met and participating in weekly reviews.

·         Material Quality: Monitoring the quality of all materials produced and complying with internal and external testing requirements.


Qualifications, Knowledge, Skills, and Experience Required

Excellent Leadership and People Management Skills

Good Organizational Skills

Experience with Quarry / Recycling Plant and Equipment

Commercial Knowledge

Working Knowledge of Recycling Facility and Machinery

IOSH – Managing Safely



What’s included

·         Great rate of pay

·         Bonus

·         28 days minimum paid holidays

·         Pension contributions

·         Death In Service scheme

·         Free flu jabs

·         Complimentary tea & coffee in the staff canteen

·         Free on-site parking

·         Mental Health and First Aid Support

·         Dedicated Employee Engagement and Wellbeing support

·         Grear Christmas Night out

·         Last but not least: Great company culture!

The company

The NWH Group is a second-generation family business headquartered in Midlothian. Servicing the whole of Scotland and the north east of England from ten sites, the NWH Group’s vision is to eliminate waste by transforming it into a valuable product.

On this journey to eliminate waste we provide waste collection services to the Commercial & Industrial, Office, Leisure & Retail and Construction industries. Collecting waste with our fleet of Trade Refuse, Skip, Tipper, Grab and Walking Floor articulated vehicles, we transport materials to our material recycling facilities where we produce and recover valuable products such as metals, cardboard, paper, washed sands, biomass for energy and animal bedding.


Come as You Are

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances. All employees are covered by this policy and it applies to all areas of employment including recruitment, selection, training,

deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.


To apply for this position, please apply on this page, send a CV to careers@nwhgroup.co.uk or call 0333 320 4000




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