18 April 2023

The NWH Group digitalises Your Customer Journey

The NWH Group digitalises Your Customer Journey

In recent years, the digitisation of the customer journey has become a key focus for many businesses, the NWH Group are no different.

With the rise of on demand reporting and the growing demand for convenient and accessible services, we are streamline our processes to provide our customers with an easy-to-use digital portal that offer a seamless experience from start to finish.

Portal access is one of the most effective ways to provide you with services, information, and reporting tools that are designed to meet your needs.

Some of the key benefits of portal access for customers include:

1.     24/7 accessibility: With portal access, you can access invoices, reports and ticket information at any time, day or night. This means that they no longer have to wait for business hours to get the information you need.

2.     Increased transparency:

3.     View your invoices, agreements and schedules.

4.     View your Waste transfer notes

 

If you do not have portal access and wish to, please follow this link, this link will give you step by step instructions and contains a link in which you can request a log in https://www.nwhgroup.co.uk/customer-portal/

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