Employee Experience Ambassador

Role: Employee Experience Ambassador

Salary: £29,000-£32,000 per annum depending on experience

Location: Edinburgh based with travel required across all NWH Group locations.

At The NWH Group, we are committed to creating a positive and engaging workplace where our people feel supported, valued and connected to the business.

Due to continued growth, we are now looking for an Employee Experience Support to join our HR services.

This role will focus on supporting and improving the employee experience across the business. Working closely with employees, drivers, operational teams and managers, you will play a key role in building positive working relationships, supporting employee engagement and helping to create a strong workplace culture across all NWH Group sites.

This is a varied, hands-on role where no two days are the same. You will be required to travel to sites across Scotland and the North East of England, acting as a visible and approachable support for employees throughout the business.

Job Activities

• Acting as a key point of contact for employees across the business
• Supporting positive employee relations and engagement initiatives
• Building strong relationships with drivers, operational staff and office teams
• Supporting managers with employee concerns and people related matters
• Assisting with investigations, welfare support and employee meetings
• Supporting onboarding and maintaining regular contact with new starters
• Helping identify trends and areas for improvement within employee experience
• Promoting company values, policies and procedures across all sites
• Supporting appraisals, feedback meetings and employee development conversations
• Supporting wellbeing and learning initiatives throughout the business
• Occasionally travel between NWH Group locations to provide face to face support

Knowledge and Skills Required

• Previous experience within HR, Employee Relations or Employee Engagement
• Excellent communication and interpersonal skills
• Strong organisation and problem-solving abilities
• A professional and confidential approach
• Ability to work independently and use initiative
• A good understanding of UK Employment Law
• Full UK driving licence
• Willingness to travel regularly to all company sites
• Previous experience within transport, logistics or operational environments would be beneficial
• CIPD qualification or working towards CIPD would be advantageous

What We Offer:

• Weekly pay with a competitive salary
• Company car provided or £500 per month car allowance
• Employee Benefit Scheme
• Be part of a company committed to safety, sustainability, and supporting its people

Who Are We?

The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet.

As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.

Come as You Are

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.

How to Apply

If you are interested in this opportunity and meet the requirements, please submit your application by emailing careers@nwhgroup.co.uk

#OFC