Building success on reliable connectivity

Why we trust a provider who listens

Dependable connectivity sits at the heart of our operations, powering customer service, fleet coordination and innovation across every site. That’s why we chose Three as our connectivity provider.

 

Using connectivity to make doing business easier

• 5G – driving industry-leading innovation
• A robust 5G network enables faster data sharing, real-time updates and the ability to adopt efficient, future-ready processes.
• Reliable connectivity that delivers for customers
• Real-time reporting, seamless communication and better collaboration allow us to consistently deliver excellent service.
• Transparent pricing to support cost control
• Clear pricing and simplified plans help us manage budgets effectively and drive efficiencies across the business.

The challenge

NWH Group needed a connectivity provider that could deliver reliable service across multiple sites, streamline the way we operate and support our ongoing innovation.

Our priorities were:

• Streamlined operations – With a large fleet and expanding team, we needed unified, dependable connectivity.
• Daily cashflow impact – Real-time communications and data sharing are essential to our service model.
• Improved customer service – Accurate updates, dependable contact and clear delivery information underpin our customer promise.

“It’s the reliability of connectivity, and the breadth of coverage, but also a network that’s easy to deal with and gives us a one-stop shop on all requirements.”

Andrew Baker, Chief Information Officer

The solution

5G: driving innovation

• Real-time data sharing enables instant reporting.
• Connectivity speeds up internal processes.
• A future-proofed network positions us for new technologies.

Trusted and reliable connectivity

• Strong coverage in both urban and rural areas.

• Streamlined, dependable operations.

• 99% UK outdoor coverage ensuring confidence in day-to-day communication.

A dedicated Customer Success Manager

• Responsive, personalised support from day one.

• A provider that listens, understands and acts.

• Proactive identification of new opportunities for growth.

“We wouldn’t feel like we are one company without connectivity. It brings us all together.”

Louise Shepherd, Executive Assistant

The Outcome

Working with a reliable provider has enabled us to:

• Unlock innovation – Confidently adopt new workflows powered by 5G.

• Control costs & improve value – Transparent, flexible pricing has strengthened our cost management.

• Build a trusted relationship – Ongoing support has helped us deliver even greater value to our customers.

“Our relationship … is excellent. They listen to us, support us and help us out wherever they can.”

Grant Irving, Purchasing and Sourcing Specialist